Laden Evenementen

RetailDetail Day

08:30 - 18:30

The New Retail Reality: The how and why of being agile, responsive and sustainable

In our VUCA world (volatile, uncertain, complex and ambiguous), there’s a new hype every day, but smart retailers manage to adjust in time.

They can distinguish true trends from short-term fads. They work hard to be relevant to their consumers and choose the right priorities at the right time. They’re agile, they connect with the market and they strive for sustainability.


  • Moderator Gino Van Ossel (Vlerick Business School)
  • Huub Vermeulen (
  • Ann Claes & Valerie Geluykens (JBC)
  • Annick van Overstraeten (Lunch Garden)
  • Filip Willems (Q8)
  • Herman Toch (FLRISH & Author of The Positive Sum Game)
  • Cedric Engels (Sonhouse)
  • Alexiane Moor (Orange Business Services)
  • Pitch: Susana Zoghbi (Macty)
  • Pitch: Claire Tobback (Collectique)
  • Pitch: Niki de Schryver (COSH!)


  • 08u30–09u30: Welcome
  • 09u30-10u45: Keynotes part 1
  • 10u45-11u15: Talks & drinks
  • 11u15-12u30: Keynotes part 2
  • 12u30-13u45: Lunch
  • 13u45-15u00: Keynotes part 3
  • 15u00-15u30: Talks & drinks
  • 15u30-17u00: Keynotes part 4
  • 17u00-18u30: Talks, bites & drinks