In 2022, Kantar Insights conducted the second edition of the Sustainability Sector Index, a global survey of over 30.000 consumers across 32 countries. Our study reveals which commitments consumers expect from the banking and insurance industries. At the core of the most important issues to be tackled by companies operating in these sectors are:

• Companies’ carbon footprint
• The fight against poverty and increasing financial inequalities

We want to help you manage these challenges by sharing:

Sector Insights

Kantar Analytics’ experts have screened consumers’ queries related to these issues on Google across five years and on a global scale (except for China). We will dive into the results to help you identify the most widely searched topics and vulnerable spots for your sector.

Brand Insights

Our Analytics experts also recently conducted an in-depth analysis of the Kantar BrandZ database, the largest Brand database in the world. Being recognized for its ESG efforts impacts brand equity. Discover how.

Context Insights

Economic inequality and poverty are some of the main challenges facing the banking and insurance industries, especially in the context of growing inflation. We will seize this wonderful opportunity to discuss which initiatives these industries can take to support the most vulnerable populations.

Managing Director for Kantar Belgium, Isabelle Mérillou will have the pleasure of interviewing Annemie Goegebuer, Head of Communications at BNP Paribas Fortis, who will share valuable insights with you.