Op donderdag 24 april vindt de ondertussen al achtste editie van de Social Media Day Academy plaats. Deze keer kan je in het Gentse meer leren over het hoe en wat van Social CRM.

Sprekers:

– Pierre De Nayer (Founder, Citobi): Do you prefer CRM with a social sauce or Social with a CRM sauce?

– Sven Bally (Head of CX & e-commerce, Veritas): Building a relationship with the omni-channel customer

– Kris Decoodt (VP Marketing, Engagor): De (r)evolutie van customer service naar customer engagement

– Simon McDermott (Business Development Manager, Brandwatch EMEA): Integrating Social Media Listening into Social CRM

– Mathieu Lanssens (Managing Partner, Invisible Puppy): How to unleash your brand advocates?

– Mark Stadhouders (Director, Emakina/Direct): MySamsung case

Meer info hier.

Registreren kan via deze link.